GL Law achieves ISO 9001:2015 Quality Management System certification
We are pleased to announce that GL Law has achieved ISO 9001:2015 certification, joining a select group of law firms who meet ISO standards.
The ISO 9001 standard demonstrates that GL Law meets the needs of customers and stakeholders with a robust framework in place to maintain excellence and facilitate effective improvement within the firm.
One of the key aspects highlighted by the auditors was GL Law’s robust leadership with a clear management structure, decision making, and authorisation process. The firm’s approach to employee engagement also impressed, particularly the use of staff intranet ‘The Hub’, which enables excellent levels of staff communication and transparency, promoting engagement and trust within the firm.
Commenting on GL Law’s achievement, Compliance Manager, Karen Coles, said: “This accreditation provides a sound basis for compliance with the SRA Code of Conduct as well as a very high quality of legal services for our clients. It ensures efficient and effective working practices which gives us a competitive edge as we know quality accreditation is a requirement for our clients as part of the prerequisite for providing work to us.
We are very proud of this achievement, and it shows a clear indication of our continuous commitment to provide the very best service to our clients.”
