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Home > News > “With Kindness and Understanding”: Dispute Resolution at Gregg Latchams

“With Kindness and Understanding”: Dispute Resolution at Gregg Latchams

10 November 2017 | Ken McEwan

When faced with challenging circumstances – in business, in your personal life, with family or with friends – you want not only highly qualified and expert solicitors on your side, but also someone who can treat you with kindness and understanding.

That is our goal in every Dispute Resolution case we work on, and it is gratifying to find that our approach is recognised by our clients. In a recent inheritance dispute case, within a family that involved many individuals and a significant estate, our role was not only to offer excellent advice, but to ensure that those involved felt validated in their emotions and listened to – some, for the first time.

The initial meeting delivered beyond the expectations of both our client and their partner. “I can’t thank you enough for meeting with us today – to listen and understand – at no notice,” said their partner, “and to look through the complex matter at various different angles, with a number of potential outcomes explained and pathways to follow.”

As well as providing legal advice, we worked hard to put our client at ease, and this was noticed by their partner. “You seemed to immediately grasp the sensitivities, the potential challenges and immediate and pressing family needs that my partner has with kindness and understanding.”

Offering Dispute Resolution services across multiple sectors and verticals reflects our distinction in this field, and with our advice and support, our client was able to face the legal challenge. In the words of their partner: “I have no doubt that they are in the very best hands, and will receive a fair and just outcome from any actions they may take with two such supportive guardians at their side during this absolutely horrendous situation. I hold Gregg Latchams in high regard.”

Any client that walks through our doors receives the same treatment. If you have found yourself battling with a dispute, you do not have to do so alone. Get in touch with our Dispute Resolution team now for a confidential and understanding discussion with our experts.


The contents of this article are intended for general information purposes only and shall not be deemed to be, or constitute legal advice. We cannot accept responsibility for any loss as a result of acts or omissions taken in respect of this article.

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